aiHelpDesk: The AI DB SRE That Learns From Every Incident
aiHelpDesk is an AI multi-agent system for diagnosing and remediating PostgreSQL (and PotsgreSQL derivative databases, like AlloyDB Omni) issues on Kubernetes and VMs. aiHelpDesk links frontier model reasoning to your specific environment — your databases, your tool catalog, your operational history — and couples it with a strictly governed execution arm that actually fixes problems, not just explains them
aiHelpDesk Core Concepts
There are just a few fundamental concepts that aiHelpDesk relies on: an Incident, a Fault, a Playbook and a Vault. There are a lot more smaller entities around those, but the core premise of the Operational SRE/DBA Flywheel revolves around just these four.
